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Challenges We Address

    • Accountability assumption vs Accountability truth

    • Critical Accountability

    • The circular model of Accountability

    • The Accountability and trust transaction – The trust advance

    • The Results Pyramid

    • Limiting beliefs Vs. Empowering beliefs

    • Above the line Vs. below the line behaviors

    • How to communicate objectively and effortlessly?

    • Speaking & Presenting: Poise

    • The power of non-verbal communication

    • Barriers to Communication

    • Listening - a key to healthy relationships

    • Feedback – The Radical Candor way

    • Art of clarification and paraphrasing

    • Assertiveness versus denying

    • Techniques for being more assertive

    • Understanding acceptable range of behavior

    • Defending our beliefs

    • Challenging unhelpful thinking

    • Understanding factors that build highly effective teams

    • Identifying and building on individual strengths

    • Principles of collaboration and cooperation

    • Conflicts v/s disputes

    • Types & sources of conflict

    • Knowing your conflict management style with the Thomas

    • Kilmann profile test.

    • Essentialfor conflict management : Rapport building &

    • Assertiveness

    • Types & categories of problem solving

    • The 8 - step problem solving approach

    • Problem solving tools & approaches

    • Understanding thinking patterns

    • Creativity and Problem Solving

    • Thinking solutions and making decisions : Six thinking hats

    • The power ofteam culture

    • The sources ofteam misalignments

    • Building high performing teams

    • Creating team rituals and symbols

    • Setting norms for communication, decision-making & conflict

    • Creating a culture of continuous learning

    • How important is EQ?

    • Exploring self-awareness strategies

    • The performance connection with EQ

    • Social awareness strategies

    • Social skills: The Biochemical Ripple Effect

    • Listening to learn

    • Shifting perceptual positions -Walking in another's shoes

    • Emotional bank account: withdrawal and deposits

    • Learned helplessness vs. learned optimism

    • Relationship between interpersonal and intercultural communication

    • Tolerance for ambiguity

    • Making stronger personal and professional boundaries

    • Channelizing conflicts constructively

    • Being emotionally intelligent

    • Open mindedness

    • Understanding difference between management & leadership

    • The leadership attributes – belief, values, ethics, character, knowledge

    • Understanding various leadership styles

    • Growing empathy with listening

    • Mindset & Methodology

    • Sense & Sensibility

    • Inspirational leadership: Leading with sense

To know more in detail about the topics we cover, download our comprehensive Training Topics Doc.

Have a look at our Brochure!

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